X8 Drums Return Notification Form
If you have an item that you would like to return, please inform us using the form below.
Please note: All purchases, except printed or recorded material, didgeridoos* and blemished drums, made from this website - as well as any orders made via phone - are granted a thirty (30) day approval period from the date that the item ships. If you decide not to keep the merchandise, you may ship it back to our warehouse, in the original carton with all accompanying packaging and paperwork. When we receive the item in its original condition, we will refund the amount of the purchase, less shipping costs and a 10% re-stocking fee. The customer is responsible for all shipping fees to and from the warehouse. X8 Drums allows one exchange per order. Authorized exchanges are for a similar, same cost item.
Kindly note there are no returns on Didgeridoos. Playing a didgeridoo requires the player to press their mouth against the instrument's opening and rolling their lips to produce the desired sound. Due to the nature of playing the didgeridoo we do not allow returns. Shipping damage does not apply.