The X8 Djembe warehouse is located in San Marcos, Texas. We process and prepare each order within 24 hours of confirmation (except weekends and holidays).
All items ship via FedEx Home Delivery, FedEx Ground or USPS Priority Mail, taking between 2-5 business days for delivery (no deliveries on weekends or holidays). As soon as your item ships, you will receive your tracking number via email. All X8 branded products ship from Texas, so the closer your shipping address is to TX, the sooner your item will arrive. Shipments to the west coast take 4-5 business days.
When you purchase this model Djembe, an experienced drum tech will inspect and play your drum before shipping. Since we are a specialty djembe shop, our main priority is getting you a quality drum that sounds great and is free of any defects. After inspection, your drum is carefully packaged with extra padding to ensure a safe travel to your doorstep. Every X8 Drums Djembe comes with a Djembe Care and Maintenance Guide, access to our online Djembe Video Lessons and a notice that your drum is made of environmentally friendly materials.
You can be assured that when placing your order through the X8 Djembe website your details are secure. The X8 Drums checkout process uses SSL (which stands for "Secure Sockets Layer"), the de facto standard for Internet security. The information in your order, including your email address, will not be shared with anyone and you can unsubscribe from our occasional updates anytime you like.
We accept payment using the following: MasterCard, Visa, Discover, American Express, PayPal and Google Checkout. To purchase an item, click the "Add to Cart" button on the product page. Then, select your preferred method of payment below your cart summary. If you wish to pay by check, please contact us.
Note: Texas residents are required to pay sales tax. For purchases made with a major credit card, your card will be charged once the item ships.
All purchases are granted a thirty (30) day approval period from the date of purchase. If you decide not to keep the merchandise, you may ship it back to our warehouse, in the original carton with all accompanying packaging and paperwork. When we receive the item in its original condition, we will refund the amount of the purchase, less shipping costs and a 10% re-stocking fee. The customer is responsible for all shipping fees. If you have an item that you would like to return, please inform us using the Returns link located at the bottom of our homepage. We will then contact you with return instructions. X8 Drums allows one exchange per order. Authorized exchanges are for a similar, same cost item.
Click here for our X8 Drums contact information.