X8 Drums Shipping Information
If your order total is over $99, it ships for free!
All other orders will receive our low shipping rates with FedEx or USPS and shipping price will vary depending on the weight of the package(s) and distance from our shipping warehouse.
Find out exactly what the shipping costs will be by placing your instrument in the shopping cart. To place the item in your cart, click the red "Add to Cart " button.
Once you are viewing your shopping cart, a "zip code" textbox appears allowing you to enter your zip code and calculate shipping rates for the items you are considering. (Only works for U.S. and Canadian zip codes).
All U.S. orders are shipped via FedEx Ground or USPS Priority Mail. Canadian orders are shipped via USPS Priority Mail International (approximately 10 days for delivery). If you need your item faster or if you have questions about the cost of shipping, call us or use the online chat to discuss options.
Here are some common questions regarding shipping our drums
When will my order ship?
We will send you an email as soon as your order ships. If your order is placed before 11am EST Monday - Friday, we can get you the tracking number the same day. Otherwise, you'll receive your tracking details within 24 hours of placing your order. Feel free to contact us for a status update (via email or use the live chat button please). Please note that some Toca and LP specialty items may require an additional 2-3 business days for processing. If you need your order quickly, please contact us first to verify the exact shipping time for a specific product.
How do I track my order?
You will first receive an automatic e-mail receipt referencing your purchase order number. Please keep this for your records. Your electronic receipt will include details such as billing and shipping address, shipping method, and specific order information.
Next, we will process your order and send a second e-mail referencing your tracking number with a link to track it online.
Do you ship to my country?
We ship internationally! Just complete the international order form and we'll provide you with a quote for shipping right away. We've determined through experience that this is the best way to give you the lowest possible price for shipping. Once we have confirmed the product you'd like to purchase and calculated the shipping costs, you will be able to buy the item online.
How do I contact you?
Please click here for our X8 Drums contact information.