Contact X8 Drums
Thanks for your interest in contacting X8 Drums.
Phone Support Hours:
Monday - Friday: 9:00am - 8:00pm ET.
Email support is available weekdays from 11:00am - 7:00pm ET. Please use the buttons below to submit an email support ticket or to check the status of an existing ticket.
If you are inquiring about international shipments outside of the USA, please read our International Shipping information.
Phone support is available weekdays from 9:00am - 8:00pm ET. Our toll free number is 1-800-771-9645.
To check order status, please log into your account for the latest details and email us with any questions.
If you have questions about choosing a drum or would like details about the differences between drums, we're happy to take your call or talk via Live Chat.
Contact Us by Mail:
103 Uhland Rd.
San Marcos, TX 78666
About Us: You know that Chic produced, Sister Sledge song "We Are Family." Well, that lyric is really the foundation of what we're about. Founded by a New York City rock musician and a Web Designer/Internet Guru, X8 Drums is all about family. After all we are family (married), share of love for music and had a vision to create the best on-line experience for all things percussion.
Why percussion instruments? Drums are the foundation for all great songs and pretty much music in general. Without the drums you just have melody floating around looking for a home. However, once that percussion kicks in you know you're going for a ride. More specifically we wanted to deal with hand drums because of their rich history and aesthetic beauty.
Whether you're just browsing the marketplace, shopping for a high quality conga, or looking for that perfect tambourine as a gift we're here to help you get what you want. We care about what you think, what you need, and how we can continue to improve. When you buy from us you're part of the family. You can rest assured knowing that we will always take care of you!!
-Mark & Kristin
Feel free to call anytime with questions, or if you just want to chat about percussion, we're here as well. Please note if we don't have what you're looking for, we encourage you to drop a line to see if we can get it. Or you can just reach out to tell us your story.